Terms & Policies

SHIPPING POLICY:

DIGITAL PATTERNS - Purchased pattern file(s) can be downloaded by either selecting the "download" button that appears on the checkout screen after your order has been processed OR select the download link(s) that is sent to the email address entered at checkout.

PHYSICAL PRODUCTS - Printed patterns, quilt kits, and/or fabric orders are processed within 2-3 business days. Orders are shipped via USPS and include tracking.

 

RETURN POLICY:

All digital product sales are final.  No returns, exchanges or refunds will be provided. Nollie Bean does not accept order cancellations once payment has been received and accepted.

For physical products, a refund request can be made within 10 days of purchase by emailing hello@nolliebean.com.  Please include your order number in your request.  Shipping costs are non-refundable.

 

PRIVACY POLICY:

Any information we collect through orders - name, email, address, credit card information is secure on our hosted website server.  Nollie Bean will never sell or share any private information.  Nollie Bean will never rent, sell, or share your email to others to send you unsolicited emails.  Nollie Bean will only ever share your information if we are required to do so by law.